Support
How can we help?
Technical issue, billing question or something urgent: check the answers below, or contact us and we will get back to you.
Common questions
Before you reach out
How do I access my dashboard?
Log in with your account email and password, or with Google if you registered that way. If you've forgotten your password, use the "Forgot password" link on the login page.
My site or service is down. What should I do?
Message us on WhatsApp or email us with "Urgent" in the subject line. If your plan includes priority support, use the contact listed in your agreement for the fastest response.
How do I request a change to an existing project?
Send the details through your project chat or by email. We confirm the scope and, if the price changes, send an updated quote before any work begins.
Where can I find billing and invoices?
Your balance and payments are in your dashboard. For a copy of a specific invoice, email us with your account name.